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FAQs

Questions About Pool Covers?
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General Questions

Pool safety covers are not intended to be walked on, however our covers can hold an enormous amount of weight as long as the normal water level is maintained. After our installation and during our customer orientation, you may see our pool cover specialists walk on the cover to demonstrate the strength of the cover.

We have pictures and videos of wildlife and even a golf cart crossing our covers with no cover damage. See the strength for yourself on our blog.

The following price is a guideline. To get an estimate for your specific pool or a greater idea of what your pool cover may cost, get in touch. Manual pool covers are for small pools or in-ground spas.

Automatic pool cover for a new pool (conventional and infinity edge): starting at $20,000
Automatic pool cover for an existing pool: starting at $15,000, cover only
Manual pool cover: starting at $4,500 to $5,500.

For new pool builds, both conventional and infinity edge, we would encourage you to organize your order through your pool builder.

If you are building a new pool we encourage you to contact your pool builder to organize your order. Pool Patrol will then be able to work directly with the pool builder to install the tracks for your automatic pool cover while your new pool (conventional or infinity edge) is in the construction phase.

If you’re interested in a pool cover for an existing pool, contact us directly.

We have eight standard colours with charcoal gray being the most popular, followed by navy blue. All our colours perform the same and your choice will not impact performance, fading or wear and tear. While darker colour can absorb some heat, we encourage customers to select the colour they prefer the most and matches their backyard colour scheme.

Typically a pool cover fabric will last 8-10 years, depending on how it is cared for and the environment that it is exposed to. Improper water chemistry plays the biggest role in early deterioration.

Fabrics that are cracked, have holes or look generally worn out should be replaced. From a distance the pool safety cover may look fine, but be unsafe. Upon closer inspection we may notice deterioration which can affect performance and safety.

Be sure to inspect your cover and contact Pool Patrol if you have any concerns, or if your cover needs to be replaced.

Typically, once we’ve received a deposit and the order has been finalized, it will take 2-3 weeks to receive delivery. We can then install your pool cover immediately after it arrives. Installation usually takes one day with as little disruption to your backyard enjoyment as possible.

Pool Patrol has two locations servicing the province of B.C., an office in Vancouver and a warehouse in Kelowna. Our main service areas span the Lower Mainland from Vancouver to Chilliwack and the Okanagan Valley from Osyoos to Kamploops—but we can travel anywhere in B.C. to service or install your automatic pool cover.

Traveling outside of these main service areas may incur travel expenses (but we will always communicate that beforehand).

You can leave your pool cover on for the winter. As long as the pool is kept full to a regular water level, the weight of the water will hold the snow. Some owners may reduce their water in the winter if they plan to remove the cover. Learn more about winter and your pool cover.

Auto Cover Questions

The following prices are a guideline. To get an estimate for your specific pool, get a quote.

Automatic pool cover for a new pool (conventional and infinity edge): starting at $20,000

Automatic pool cover for an existing pool: starting at $15,000, cover only

For new pool builds, both conventional and infinity edge, we would encourage you to organize your order through your pool builder.

Using a system of tracks and a motor, an automatic pool cover securely covers and uncovers your pool with the push of a button. When covered, the pool safety cover prevents potentially devastating accidents around the pool, helps maintain water levels, reduces energy use, and maintains cleanliness by keeping debris like leaves and dirt out of your pool.

Yes! We encourage you to contact your pool builder if you’re considering an automatic pool cover for a new pool. We will then be able to work directly with your pool builder to begin pool cover installation in the construction phase. After the pool is complete, Pool Patrol will return for a one-day job to install the cover with minimal disturbance to your backyard.

Yes we can, provided there is enough deck space to form a rectangle with no raised objects in the way, like an elevated hot tub or rock features. Typically we need a minimum of two feet of space on the deck area at both the shallow and deep end.


Existing diving boards and ladders are generally unobstructive and should not interfere with our ability to install an automatic pool safety cover on an existing pool.

Manual Cover Questions

The following price is a guideline. To get an estimate for your specific pool or a greater idea of what your pool cover may cost, get in touch. Manual pool covers are for small pools or in-ground spas.

Manual pool cover: starting at $12,000

Rolling on a system of tracks, a manual pool cover securely covers and uncovers your pool by hand. You pull the cover over your pool to close it and hand crank it with a lever to open it.

Manual covers are limited by the size of the pool and can only be installed on smaller pools. While it may be possible to install a manual cover on your new pool, we would generally suggest an automatic pool cover for a new build.

New Pool Questions

The following price is a guideline. To get an estimate for your specific pool or a greater idea of what your pool cover may cost, get in touch.

Automatic pool cover for a new pool (conventional and infinity edge): starting at $20,000

For new pool builds, both conventional and infinity edge, we would encourage you to organize your order through your pool builder.

Manual covers are limited by the size of the pool and can only be installed on smaller pools. While it may be possible to install a manual cover on your new pool, we would generally suggest an automatic pool cover for a new build.

By incorporating the auto cover tracks into the new construction, the automatic pool cover will blend seamlessly into your backyard and will have the convenience of opening and closing at your fingertips.

If you are building a new pool we encourage you to contact your pool builder to organize your order. Pool Patrol will then be able to work directly with the pool builder to install the tracks for your automatic pool cover while your new pool (conventional or infinity edge) is in the construction phase. 

If you’re interested in a pool cover for an existing pool,contact us directly.

Existing Pool Questions

The following price is a guideline. To get an estimate for your specific pool, get in touch

Automatic pool cover for an existing pool: starting at $15,000, cover only.

The following price is a guideline. To get an estimate for your specific pool, get in touch.

Manual pool cover: starting at $12,000.

Manual pool covers are limited to smaller pools only.

Infinity Edge Pool Questions

The following prices are a guideline. To get an estimate for your specific pool, get in touch.

Automatic pool cover for a new pool (conventional and infinity edge): starting at $20,000

Automatic pool cover for an existing pool: starting at $15,000, cover only.

For new pool builds, both conventional and infinity edge, we would encourage you to speak to your pool builder.

Replacement Fabric Questions

We have eight standard colours with charcoal gray being the most popular, followed by navy blue. All our colours perform the same and your choice will not impact performance, fading or wear and tear. While darker colour can absorb some heat, we encourage customers to select the colour you prefer the most and matches your backyard colour scheme.

Pool cover fabric, when properly maintained and depending on environmental factors, should last 8-10 years. Improper water chemistry plays the biggest role in early deterioration. 

Fabrics that are cracked, have holes or look generally worn out should be replaced. From a distance the pool safety cover may look fine, but be unsafe.

Pool safety cover replacement fabric costs start at $4,000.

Every pool cover fabric we work with is custom made for your pool. You can expect to have your new fabric installed roughly three weeks after placing your order.

Ready to dive in? Start your free estimate today!

Featured News

All news

Meet the Pool Cover Specialist: Eric Miller
Article | February 12, 2024

Meet the Pool Cover Specialist: Eric Miller

Eric Miller joined Pool Patrol six years ago looking for a new adventure, but he found a fulfilling career. Learn more about what makes servicing automatic pool covers in B.C. a special opportunity for our team.

The Okanagan’s Pool Patrol & Reflection Pools Address Dynamism Faced in the Pool Industry.
Video | December 22, 2023

The Okanagan’s Pool Patrol & Reflection Pools Address Dynamism Faced in the Pool Industry.

Pool Patrol’s owner, Allan Horwood, mixes up this episode with a guest: Reflection Pool’s owner, Owen W. They carry on the informal conversation on best practices and market changes that the Pool and Pool Cover industry in B.C. has witnessed over the past few years. Dive into Allan and Owen’s views on what the future holds in the finale of this insightful series.

Yes, You Can Use Your Automatic Pool Cover as a Winter Cover if You Follow These Simple Rules
Article | December 18, 2023

Yes, You Can Use Your Automatic Pool Cover as a Winter Cover if You Follow These Simple Rules

Protect your backyard investment by following these four simple rules when using your automatic pool cover as a winter cover.