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Our Pool Safety Cover Reviews

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Absolutely Impressed! Hi Allan: I wanted to thank you again for responding so quickly to my pool cover problems. After two summers of waiting for repairs to come ‘from the Coast’, only to find the same problems had been left unresolved…I’ve now got a permanent solution. The fact that the pool cover was a competitor’s product makes me all the more impressed. Every now and then service exceeds your expectations and Pool Patrol has restored my belief that still can happen. Keep up the great work with the local approach. I won’t hesitate to recommend your service to other pool owners.

— Laurel Thomas, Pool Owner

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Hi Allan, I am so impressed with the quality service provided by Pool Patrol. Our pool cover looks beautiful and functions incredibly well more than 5 years after it was installed. Whenever we have had an issue with our cover Allan has responded quickly (even over a weekend) to facilitate its repair. I would recommend Pool Patrol without hesitation to anyone! May you and yours stay safe and healthy during these crazy times. Thank you again!

— Debbie, Pool Owner

I would like to start by saying that the Pool Patrol and specifically Allan are life savers. After falling into a bad situation with a less than than reliable company that was supposed to install a pool cover and instead took my deposit and never delivered, I contacted Allan and he agreed to help me out. He went above and beyond what I would have expected as far as taking the time to give me options, advice and then executing a plan that we agreed on. The pool industry is one that doesn’t seem regulated but if it was – Allan and Pool Patrol would be the standard. We had a very different pool design that required designing and manufacturing a special piece to make our cover exactly what we wanted. Allan took our idea and made it happen at a very reasonable price and delivered in a prompt timeline. I wish we had started with pool Patrol, it would have saved us money, time and stress in the long run. Thank you again Allan and Pool Patrol.

— Darcy Smith, Pool Owner

These guys are awesome. If you are thinking of putting in a pool cover, I would highly recommend them. Very professional and a great product!

— Wes Jones, Pool Owner

As a pool builder in Kelowna we strive to ensure that our customer service is a top priority. With that comes an expectation that our suppliers provide good customer service. Over the years we have come to trust and rely on Pool Patrol’s products and customer service. Pool Patrol has provided outstanding service to both us and our customers.

The Auto Cover Product they supply, APC, has proven to be a superior product to anything else we see in the local pool market. When a superior product is backed by outstanding customer service and support it makes it easier for us, as a pool builder, to ensure that our customers are always looked after. Our business is based on relationships with our customers and our suppliers. Pool Patrol and APC’s product will remain an important part of our business for years to come.

— Owen & Brian, Reflection Pools, Pool Builder

Dear Allan, My husband and I would like to thank you for such wonderful service. I phoned you in a panic one morning when our pool cover would not close. Since we have young children and dogs, we are extremely careful when it comes to pool safety. You were quick to respond and managed to arrange for one of your technicians to come that same day. He was professional and immediately fixed our problem. Thank you for all of your help. A very happy customer!

— Haylie Segal, Pool Owner

Allan Thank you for the excellent service on my 6 year old cover. It is working better than when it was installed. The alignment is perfect. Thanks again!

— Wayne Symington, Pool Owner

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From Vancouver to the Okanagan and beyond, we’ve got our customers all over B.C. covered with beautiful, durable automatic pool covers. If you want to rave about your experience, we always appreciate hearing your feedback with a review.