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2024 is the Year of Great Customer Service, says Local Pool Cover Company

December 13, 2023

2024 is the year of great customer service, according to the owner and CEO of a local automatic pool cover company, Allan Horwood.

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2024 is the Year of Great Customer Service, says Local Pool Cover Company


2024 is the year of great customer service, according to the owner and CEO of a local automatic pool cover company. Allan Horwood, owner of Pool Patrol, wants to see consumers getting the service they deserve this year after the ups and downs of the pandemic surge in demand for pools and accessories. His advice? Research, connect with the company, and get the high standard of service customers are entitled to.

Learn more in our latest press release here.

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Meet the Pool Cover Specialist: Eric Miller
Article | February 12, 2024

Meet the Pool Cover Specialist: Eric Miller

Eric Miller joined Pool Patrol six years ago looking for a new adventure, but he found a fulfilling career. Learn more about what makes servicing automatic pool covers in B.C. a special opportunity for our team.

The Okanagan’s Pool Patrol & Reflection Pools Address Dynamism Faced in the Pool Industry.
Video | December 22, 2023

The Okanagan’s Pool Patrol & Reflection Pools Address Dynamism Faced in the Pool Industry.

Pool Patrol’s owner, Allan Horwood, mixes up this episode with a guest: Reflection Pool’s owner, Owen W. They carry on the informal conversation on best practices and market changes that the Pool and Pool Cover industry in B.C. has witnessed over the past few years. Dive into Allan and Owen’s views on what the future holds in the finale of this insightful series.

Yes, You Can Use Your Automatic Pool Cover as a Winter Cover if You Follow These Simple Rules
Article | December 18, 2023

Yes, You Can Use Your Automatic Pool Cover as a Winter Cover if You Follow These Simple Rules

Protect your backyard investment by following these four simple rules when using your automatic pool cover as a winter cover.